COVID-19 Updates

We are committed to maintaining an environment that helps keep our guests safe.

Last Updated June 29, 2020

At Sequoia and Kings Canyon National Parks, we are focused on creating an experience that delights every guest. The health and safety of our employees and guests is always our highest priority.

Our comprehensive Rest Assured™ program has introduced new health and safety standards aimed at helping to keep guests and employees safe while slowing the spread of COVID-19. It includes bolstered hygiene protocols to meet or exceed best-practice guidelines of the U.S. Centers for Disease Control and Prevention (CDC).

While the Parks are open to increased recreation access, we are working very hard to open our lodging, food and beverage, and retail operations at limited levels on Friday, June 19, 2020.

Please reference the important information below for our guests:

  • Please practice social distancing efforts where applicable.
  • When your party arrives for check-in, please only have one member enter the lobby to register at the Front Desk.
  • Due to new guidance from the California Department of Public Health, face coverings will be required while in public spaces around Wuksachi and Lodgepole. This does not include inside your guestroom or if you are dining outside. If you are dining outside, our outdoor tables have been placed responsibly to be socially distanced.
  • Staff will not enter guest rooms for cleaning service during the guest's stay. Instructions will be given at check-in on how to get additional linens, if needed.
  • To learn more about state/county guidelines and the use of CDC guidance for self-check symptoms before traveling, please visit: https://covid19.ca.gov/get-local-information/#top
  • Full payment for the reservation will be taken at check-in.

 

TENTATIVE RE-OPENING SCHEDULE

June 19, 2020:

Wuksachi Lodge

Wuksachi Pizza - outdoor seating only

  • Hours: 12 PM to 2 PM, and 5:30 PM to 8 PM

Wuksachi Gift Shop

  • Hours: 8 AM to 6 PM

Lodgepole Market

  • Hours: 8 AM to 6 PM

Grant Grove Market

  • Hours: 9 AM to 6 PM

Grant Grove Gift Shop

  • Hours: 9 AM to 6 PM

TBD:

John Muir Lodge - reservations canceled through July 9, 2020
Grant Grove Cabins - reservations canceled through June 25, 2020
The Peaks Restaurant
Grant Grove Restaurant
Lodgepole Showers, Laundry, and Restrooms

Closed for the Season:

Cedar Grove Lodge
Cedar Grove Market
Cedar Grove Grill
Cedar Grove Showers, Laundry, and Restrooms
Bearpaw High Sierra Camp
Summer Equipment Rentals

Bearpaw High Sierra Camp:

After much deliberation internally and with National Park Service, due to COVID-19 related health concerns, Bearpaw High Sierra Camp will not be opening for the 2020 season. If you hold reservations for the 2020 season, your reservation will be automatically canceled and re-booked for the same week for the 2021 summer season (for example, if your booking was for the third Wednesday in July (7/15/20), it will be for the third Wednesday in July of 2021 (7/14/21). An email has been sent to each Bearpaw reservation holder with additional information and details.

Cedar Grove Lodge:

After much deliberation internally and with National Park Service, due to COVID-19 related health concerns, Cedar Grove Lodge will not be opening for the 2020 season. If you hold reservations for the 2020 season, your reservation will be automatically canceled and your deposit(s) will be fully refunded.

 

Guests with Current Reservations:

If you have a reservation arriving before June 19, your reservation has been canceled and the deposit is in the process of being refunded. If you have a current reservation arriving on or before June 30, 2020 and would like to cancel or make changes, you may do so without a charge up to 24 hours prior to arrival. Please note that any changes to existing reservations will be subject to availability and any rate differences. Currently our reservations call center is closed, but you may re-book online at any time. Please have your confirmation number and the email address used available when re-booking. Otherwise, you can send an email to Reservations@delawarenorth.com and we will respond as soon as our office reopens.

 

New Reservations:

Currently our reservations office is closed, but you may book online at any time.

 

Updated Cancellation Policy:

As part of our newly established Rest Assured™ program, we have created a new cancellation policy that provides our guests with the confidence of flexibility during this unprecedented situation that affects all Delaware North Parks and Resorts destinations.

Under this policy, all reservations arriving prior to June 30 will be permitted to change or cancel at no charge by 4:00 pm PDT 1 day before the scheduled arrival date. For reservations on or after July 1, 2020, reservations may be changed or canceled at no charge by 4:00 pm PDT 2 days before the scheduled arrival date. Please note that changes to the reservation will be subject to availability and any rate differences.

Thank you for your understanding, and please stay safe.